Last updated: 16 March 2026
Introduction
Welcome to the privacy policy for Top Tier Roofing.
Top Tier Roofing is committed to protecting and respecting your privacy. This policy explains how we collect, use, and protect your personal information when you visit our website or contact us about our roofing services.
By using this website, you agree to the terms of this Privacy Policy.
Who We Are
Top Tier Roofing provides roofing services including roof repairs, roof replacements, guttering, chimney work, and general roofing maintenance.
If you have any questions about this policy or how your data is handled, please contact us.
Email: info@toptierroofing.co.uk
Website: https://toptierroofing.co.uk
What Information We Collect
We may collect the following information when you interact with our website:
Personal Information
You may provide personal information when:
- Filling in a contact form
- Requesting a quote
- Sending us an email
- Calling us about our services
This information may include:
- Name
- Email address
- Telephone number
- Address or postcode
- Details about your roofing enquiry
Website Usage Data
We may automatically collect information about how visitors use the website, including:
- IP address
- Browser type
- Pages visited
- Time spent on pages
- Device type
This data helps us understand how our website is used and improve our services.
How We Use Your Information
We use your information to:
- Respond to enquiries and quote requests
- Provide roofing services
- Communicate with you about your project
- Improve our website and services
- Maintain security and prevent fraud
The legal basis for processing this data is typically legitimate interest or consent, depending on how the data was provided.
Cookies
Our website may use cookies to improve user experience.
Cookies help us:
- Understand how visitors use our website
- Improve website functionality
- Analyse traffic using analytics tools
You can disable cookies through your browser settings if you prefer not to accept them.
Embedded Content From Other Websites
Pages on this website may include embedded content such as:
- Videos
- Images
- Social media feeds
Embedded content behaves the same way as if you visited the other website. These external websites may collect data about you, use cookies, and monitor your interaction with that content.
How We Protect Your Data
We take reasonable technical and organisational precautions to protect your personal data and prevent:
- Loss
- Misuse
- Unauthorised access
- Disclosure
However, no method of transmission over the internet is completely secure.
How Long We Keep Your Data
We retain personal data only for as long as necessary to:
- Respond to enquiries
- Provide our services
- Meet legal and accounting obligations
After this period, your information will be securely deleted or anonymised.
Sharing Your Information
We do not sell or trade your personal information.
Your information may be shared with trusted service providers who help us operate our business, such as:
- Website hosting providers
- Analytics services
- Email or communication platforms
These providers only process your data on our behalf and are required to protect it.
Your Data Protection Rights
Under UK data protection law, you have the right to:
- Request access to the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your personal data
- Object to processing of your personal data
- Request restriction of processing
- Request transfer of your data
If you would like to exercise any of these rights, please contact us.
You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO) if you believe your data has been handled improperly.
Third-Party Links
Our website may contain links to other websites. We are not responsible for the privacy practices of external websites.
Changes to This Privacy Policy
We may update this privacy policy from time to time.
Any updates will be published on this page.
Get a Free Roofing Quote Today
01473 200462 (Ipswich)
01603 323147 (Norwich)